Privacy Policy

1. Introduction

Aesthetic Enterprises ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, tools, calculators, and services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, and other registration details when you create an account
• Business Information: Business name, type, location, revenue, and other details you enter into our tools and calculators
• Contact Information: Name, email, phone number, and message content when you contact us or request consultations
• Newsletter Subscriptions: Email address and preferences when you subscribe to our newsletter
• Template Downloads: Information provided when downloading premium templates
• Payment Information: Billing address and payment details (processed securely through third-party payment processors)

2.2 Information Collected Automatically

When you use our Service, we automatically collect certain information, including:

• Usage Data: Pages visited, tools used, time spent, click patterns, and navigation paths
• Device Information: IP address, browser type, device type, operating system, and screen resolution
• Location Data: General location information based on IP address
• Cookies and Tracking Technologies: See our Cookie Policy section below
• Log Data: Server logs, error reports, and performance data

2.3 Information from Third Parties

We may receive information about you from third-party services, including:

• Analytics providers (Google Analytics, Mixpanel)
• Payment processors (Stripe, PayPal)
• Email service providers (Mailchimp, ConvertKit)
• Authentication providers (if you sign in with a third-party service)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our tools, calculators, and services
• Account Management: To create and manage your account, process transactions, and provide customer support
• Personalization: To customize your experience and provide relevant content and recommendations
• Communication: To send you service updates, newsletters, marketing communications (with your consent), and respond to inquiries
• Analytics: To analyze usage patterns, improve our Service, and develop new features
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service
• Business Operations: To conduct business analysis, lead qualification, and improve our business operations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Hosting and cloud storage providers
• Payment processors
• Email service providers
• Analytics and tracking services
• Customer support platforms

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.4 Network Sites

With your consent, we may share information with our network sites (aesthetic.equipment, aesthetic.exchange, etc.) to provide integrated services and improve your experience.

4.5 Aggregated Data

We may share aggregated, anonymized data that cannot identify you individually for analytics, research, and business purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our Service. For detailed information about our use of cookies, please see our Cookie Policy below.

Types of cookies we use:

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how visitors use our Service
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Service.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account Data: Retained while your account is active and for a reasonable period after account closure
• Business Plan Data: Retained according to your account settings and subscription level
• Marketing Data: Retained until you unsubscribe or request deletion
• Legal Requirements: Some data may be retained longer to comply with legal obligations

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your information for certain purposes
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, please contact us at privacy@aesthetic.enterprises.

You can also manage your preferences through your account settings, including email subscription preferences and cookie settings.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

We take appropriate safeguards to ensure your information receives an adequate level of protection, including using standard contractual clauses approved by relevant authorities.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, and shared
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise your California privacy rights, please contact us at privacy@aesthetic.enterprises.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

Our legal basis for processing your data includes: consent, contract performance, legal obligations, legitimate interests, and vital interests.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last updated" date
• Sending an email notification to registered users (for significant changes)
• Displaying a notice on our Service

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@aesthetic.enterprises
• Website: aesthetic.enterprises/contact
• Data Protection Officer: dpo@aesthetic.enterprises

We will respond to your inquiry within 30 days.